In the Media
Coverage of the March 2024 settlement ran across UK wire services, HR trade press, and technology-policy outlets - a reflection of the EHRC's involvement giving the story wider pickup than a typical individual tribunal case gets.
A note on what this page is and isn't: these are short excerpts for citation purposes, not full reproductions of the articles - read the linked piece for the complete story and its full context. One entry below quotes Uber's own public statement responding to the claim, included for balance.
- People Management March 27, 2024
Uber Eats worker wins payout over 'racist' AI facial recognition - what can HR learn?
“We are particularly concerned that Mr Manjang was not made aware that his account was in the process of deactivation, nor provided any clear and effective route to challenge the technology.”
Quoting Baroness Kishwer Falkner, Chairwoman of the Equality and Human Rights Commission, which helped fund Manjang's case.
Isabel Jackson · Read the full article → - People Management March 27, 2024
Uber Eats worker wins payout over 'racist' AI facial recognition - what can HR learn?
“Employers may have to accept that there is an inherent risk of potential discrimination when using AI until further advances are made in this area.”
Quoting Lucy Williams, an employment associate at law firm Higgs, commenting on the case's implications for employers generally - not a party to the case.
Isabel Jackson · Read the full article → - LBC (Press Association wire copy) March 26, 2024
Uber Eats driver wins payout over discriminatory facial recognition checks
“My case shines a spotlight on the potential problems with the use of AI, particularly for low paid workers in the gig economy who want to understand how decisions are being taken which affect their livelihoods.”
This is Pa Edrissa Manjang's own statement on reaching the settlement, quoted in the wire report.
Press Association · Read the full article → - LBC (Press Association wire copy) March 26, 2024
Uber Eats driver wins payout over discriminatory facial recognition checks
“Automated facial verification was not the reason for Mr Manjang's temporary loss of access to his courier account.”
This is an Uber spokesperson's own statement, quoted in the article, not the reporter's own assessment. Included for balance - Uber did not admit liability as part of the settlement.
- Biometric Update March 26, 2024
Uber Eats settles driver's biometric ID verification discrimination case
“The company previously said its facial recognition software is less accurate for those who are ethnic minorities.”
This reports an earlier acknowledgment attributed to Uber itself, not to Microsoft, about accuracy disparities across skin tones - included because it bears directly on the case's central allegation.
Bianca Gonzalez · Read the full article →
What the coverage pattern shows: alongside general wire coverage and HR trade press - with commentary from both an Equality and Human Rights Commission official and an independent employment lawyer - this case also registered in specialist biometrics-industry press. That's a narrower echo than most AI-hiring cases on this site get, reflecting that this dispute turned specifically on facial-recognition accuracy rather than a hiring algorithm.
For what's actually in the tribunal's own judgments, see the case timeline.